Softbros Enterprise Hospitality • Cluvana

The Modern Operating System for Private Clubs & Gymkhanas

Unify your club operations with one synchronized platform that seamlessly connects members, waitstaff, chefs, billing, and management powered by real‑time technology, direct ESC/POS printing, and secure multi‑tenant schema isolation for effortless efficiency.

100%
All your club needs, fulfilled
< 250ms
Real Time KDS Order Sync
Zero
Drivers Needed for ESC/POS
1-Click
Indian Statutory Payroll (PF/ESI)
Cluvana Architecture

20 Core Capabilities Built for Private Clubs

Every module is designed around the daily operations, committee rules, and member privilege hierarchy of prestigious clubs.

Front Desk & Gate Verification

Instant member lookup by phone number or ID to verify active membership standing, dues status, and clear guest entries.

Profiles & Committee Roles

Centralized member registry storing membership numbers, RFID smartcards, photos, and executive committee roles.

Member Dues & Bill Ledger

Automated tracking of unpaid dining, bar, lodging, and renewal dues under each member. Cashiers clear pending balances in 1 click.

Restaurant & Bar POS

Touchscreen billing designed for high-traffic dining rooms. Handles GST, liquor taxes, discounts, and split payments.

Mobile Waiter Ordering

Waitstaff take table-side orders on phones and tablets. Orders route directly to the kitchen line and bar station.

Live Kitchen Display (KDS)

Sub-second WebSocket order tickets with color-coded station routing (Veg, Non-Veg, Bar). Eliminates paper slips.

Direct ESC/POS Printing

Driver-free printing from web browser to 58mm and 80mm thermal receipt printers over WebUSB or Bluetooth.

"Call for Service" Buzzer

Digital waiter paging enabling seated diners to sound an instant audio and visual alert on staff tablets.

Guest Rooms & Cottages

Track room occupancy, check-in dates, companion charges, tariffs, and housekeeping statuses (Clean, Occupied, Reserved).

Sports Amenities Booking

Court scheduling for tennis, badminton, squash, swimming pool passes, and snooker with strict slot allocations.

Party Halls & Banquets

Advance reservations for banquet halls and lawns with advance deposit tracking and late cancellation penalties.

Liquor & Peg Stock Ledger

Tracks spirits down to the milliliter and 30ml/60ml peg measures. Auto-deducts active volume when poured at the bar.

Bar Wastage & Breakage

Loss registers for bottle drops, transit breakage, or cork taint with mandatory manager audit notes.

Staff Payroll (PF & ESI)

Indian statutory salary automation factoring attendance, advance loans, PF, ESI, Professional Tax, and TDS.

Bank Advice & Batch PDF

Single-click corporate bank transfer advice letters and batch downloadable PDF payslips for employees.

Daily Financial Reports

End-of-day revenue reconciliation across dining, bar, lodging, sports, subscriptions, and expenses.

Annual Dues & Renewals

Automates annual membership fee cycles, identifies renewal deadlines, and sends batch renewal notices.

Affiliated Clubs Directory

Directory of partner golf and country clubs across cities with guidelines, contacts, and map coordinates.

Events & Meeting Minutes

Official archives for Minutes of Meeting (MOM) resolutions alongside push notifications for club galas.

2FA & Role Permissions

SMS OTP and Authenticator app 2FA with strict role-based access permissions and managerial security controls.

Tailored Role Workflows

Designed for Every Person on the Club Floor

From committee leaders and kitchen chefs to waiters and members, Cluvana eliminates manual friction across all operational touchpoints.

Effortless Privileges & Table Service

Members experience effortless luxury with mobile ordering, instant waiter buzzers, and complete transparency into their dining bills and annual dues.

  • ✓
    Table-Side Ordering & Buzzer: Browse food & beverage menus and tap "Call for Service" to sound an audio chime for their waiter.
  • ✓
    Live Bill Balance & Dues: View unpaid dining/bar orders, annual subscription status, and penalties directly on their profile.
  • ✓
    Sports & Cottages Booking: Reserve guest rooms, tennis courts, and swimming pool slots with instant confirmation.

Mobile Speed on the Floor

Waiters take table-side orders on smartphones and tablets, eliminating lost paper slips and unnecessary trips to the kitchen line.

  • ✓
    Table-Side Punching: Punch orders by table number; food instantly routes to the kitchen screen, drinks route to the bar station.
  • ✓
    Real-Time Table Buzzer Alerts: Audio and visual screen notifications trigger the moment a seated member requests service.
  • ✓
    Ticket Modifications: Add extra rotis or cancel an item without walking back to a fixed POS terminal.

Zero Lost Slips & Organized KDS

Kitchen chefs see a clear digital queue of active tickets organized by station (Veg, Non-Veg, Bar) with live elapsed timers.

  • ✓
    Live Kitchen Monitor: Orders pop up instantaneously via WebSockets with clear station tags and modification notes.
  • ✓
    Ready-to-Serve Notifications: One tap marks food as "Ready", instantly chiming the assigned floor waiter for pickup.
  • ✓
    Peak Rush Efficiency: Eliminates dropped, grease-stained, or misplaced handwritten paper KOTs.

Fast POS & Instant Thermal Receipts

Cashiers generate bills in seconds, calculate statutory food and liquor taxes automatically, and print directly to thermal receipt printers.

  • ✓
    1-Click Bill Generation: Select table, room, or member number to generate final tax invoices with automated GST & VAT.
  • ✓
    Multi-Mode Settlements: Accept UPI QR, Cash, Credit Card, Cheque, or mark the bill as pending balance on member ledger.
  • ✓
    Direct ESC/POS Thermal Printing: Driver-free printing to 58mm/80mm USB and Bluetooth printers with cash drawer kick.

Front Desk Member & Room Allocation

Receptionists verify membership status instantly, allocate guest cottages, record companion tariffs, and assign sports court passes.

  • ✓
    Instant Verification: Search members by phone number or ID to see active standing and privileges.
  • ✓
    Guest Rooms Management: View live room availability (Clean, Occupied, Reserved) and link room tariffs to the host member.
  • ✓
    Facility Passes: Issue guest court passes for tennis, badminton, and swimming pool slots without manual registers.

Executive Control, Audits & Payroll

General Managers, Secretaries, and Treasurers have complete control over staff payroll compliance, liquor audits, and financial statements.

  • ✓
    Indian Statutory Payroll: Computes monthly staff salaries with PF, ESI, Professional Tax, TDS, and salary advance repayments.
  • ✓
    Liquor Shrinkage Audits: Track bar inventory down to the milliliter and peg; review breakage and wastage logs with audit trails.
  • ✓
    Annual Subscriptions: Trigger batch membership renewal billing and monitor dues collection across the club calendar.
Enterprise Reliability

Built for Uninterrupted Club Operations

Engineered to run seamlessly across all smartphones, tablets, and computers with zero local server maintenance headaches.

Data Security & Privacy

100% Isolated Club Environments

Dedicated, encrypted cloud environments for each club, ensuring member profiles, financial ledgers, and committee records remain strictly confidential.

Instant Operations

Sub-Second Live Synchronization

Real-time communication synchronizing floor waitstaff, kitchen display screens, bar counters, and member table buzzers with zero delay during peak hours.

Hardware Flexibility

Driver-Free Hardware Integration

Plug-and-play compatibility with standard 58mm & 80mm thermal receipt printers, cash drawers, and barcode scanners without 3rd-party print spoolers.

Statutory Compliance

Indian Statutory & Labor Standards

Pre-configured compliance for GST tax invoicing, liquor excise registers, and Indian statutory payroll calculations (PF, ESI, Professional Tax, TDS).

Executive Walkthrough

Schedule a Private Demo of Cluvana

See how Cluvana can modernize your club’s dining rooms, bar audits, member billing, sports facilities, and payroll operations.

Direct Email Support
Call / WhatsApp Support
+91 8431027977
Sends your request directly to Softbros (+91 8431027977) on WhatsApp